Guarantor/Consumer Resources

Have a question or concern?

Please feel free to contact us at: 866.460.2471 or send an email to:

BHR Pay Online

Our Pay Online portal is secure and allows you to combine multiple accounts into one payment or a series of payments. We offer compliant ACH, Check online, and credit/debit card payment options. We hope to eliminate consumer anxiety through education and clarification of the collection process.

Federal Trade Commission (FTC)

The FTC is a bipartisan federal agency with dual mission to protect consumers and promote competition. The FTC protects consumers by stopping unfair, deceptive or fraudulent practices in the marketplace.

Ask Doctor Debt

Ask Doctor Debt provides answers to consumers’ debt questions. It was created by the members of the ACA International, the Association of Credit and Collection Professionals, to reflect the desire of ACA International members to have to treat each consumer with dignity and respect, along with offering solutions that benefit both the consumer and the creditor who is owed the money on a past-due bill.